Privacy Policy

Who looks after your data

Novatrix SRL, the company behind King Billy Casino, is the controller of your personal data. Our data protection officer handles questions about this policy, requests about your rights and complaints about how your data is used.

What we collect

We keep identity details such as your name, date of birth and ID numbers, contact details, payment and transaction records, your game and bonus history, and technical data such as your IP address, browser and device. Our site is meant only for people aged 18 and over.

Why we use it

We use your data to run your account and payments, check your identity and age, meet anti-money laundering duties, apply safer gambling tools, prevent fraud and bonus abuse, improve the site and, with your consent, send you offers.

Where it comes from

Most data comes from you. We also receive information from verification services, banks and payment providers, anti-money laundering databases and our advertising and analytics partners.

Who we share it with

We share only what each partner needs. That can include game and payment providers, verification tools, the services behind our email and live chat, marketing partners if you agree, and authorities when the law requires it. Partners may not use your data for their own purposes.

Transfers and storage

When data leaves the European Economic Area, approved safeguards such as standard contractual clauses protect it. We keep data only as long as the purpose and the law require.

Contact

Write to our data protection officer at [email protected], or reach our support team at [email protected].